eProcure Supplier and Catalog Enablement Support Specialist with German

Logo: DB Schenker

eProcure Supplier and Catalog Enablement Support Specialist with German


Startdatum: 1. September 2021 Job-Nr.: 101160
  • DB Schenker Global Business Services Europe
  • Logistik
  • Vollzeit (Dauer: Unbefristet)
  • ab 01.09.2021
  • Bukarest

Receive supplier onboarding and enablement related and catalog requests through a ServiceNow Ticket or through eProcure application, understand the demand and objective of the activity;
Coordinate with Ariba and local Procurement the supplier engagement plan and wave onboarding plan;
Communicate with suppliers to ensure proper set-up and functionality of catalogs;
Create Vendor Upload Files for Ariba Network Trade Relationship Request (TRR);
Coordinate send out of Project Notification Letter to suppliers;
Populate final list of suppliers including new contact details received from Supplier Summit (Enterprise accounts) or validate contact data of supplier targeted for Standard (Light) Account;
Monitor supplier registration;
Work with Ariba to Support registration and account configuration. Monitor non-compliant suppliers;
Coordinate and Monitor the Supplier EDI Integration on ARIBA Network;
Execute the required tasks in eProcure and initiate the process flow;
Execute Test Scenarios for Integration;
Support Catalog creation from Suppliers on ARIBA Network;
Guide Suppliers on how to use efficiently the Catalogue Upload Files;
In case an issue would be identified during the activities, get in touch with the eProcure Support Agent role and record the incident in ServiceNow;
Support the Suppliers with frequent asked and known issues for Catalogue Uploads;
Preparing the Content Comparison for Static Catalogues in P2P for Catalogue Approvers;
Monitoring the Approval and Catalogue Status on Schenker P2P;
Exchange and Follow up with Catalogue Approvers;
Support Catalogue Approvers on ensuring high Quality Catalogues from Suppliers;
Technical Approval of Catalogues in P2P;
Technical Rejection of Catalogues in P2P;
Technical Subscription of Catalogues;
Creating Constrains in P2P for Catalogues based on Requester Groups (General Requester, Requester-FM and -HR);
Request new User Groups based on Constrains;
Report catalog related issues to Local Teams;
Gather input from local buyers, load and test "internal" catalog;
Training and support on the job for new joiners;
Analyze support request, check for sufficient information (quality of description, screenshots attached) and understand the problem. Identify solution and communicate with ticket caller. In case of insufficient information: communicate with call and ask for more details. In case other Level-1 role or expertise is required: forward ticket to respective role;

Bachelor’s degree (not mandatory) or equivalent experience; preferably in the field of eCommerce, (indirect) procurement, supply chain management or economics;
Proficiency in working with eProcure solutions, preferably SAP Ariba and proficiency in Service Management solutions, preferably ServiceNow, or other ERP solutions;
Preferably 2+ years of relevant experience as eCommerce Content Manager, Procurement or Supply Chain Management Agent in a comparable role;
Advanced technical knowledge of MS office, especially Excel;
2-3 years of relevant experience in SSC/ BPO;
Very good English language skills, both verbal and written;
Ability to understand complex environments, IT and application processes and procurement requirements;
Excellent communication skills in English and German, both verbal and written;

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DB Schenker GBS Bucharest is the partner for accounting excellence and support activities for international logistics. Together we aim to become the global reference in business services. We can ship your passion and skills to a promising future. We partner with our customers to design best in class finance and accounting services, sales and business services and operations support from across the group. Together as ONE TEAM, we are HERE TO MOVE.