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Land Transport Customer Service Representative


03.12.2019 Job-Nr.: 53111
  • DB Schenker Arkas
  • İzmir
  • Überlandtransport
  • Vollzeit (Dauer: Unbefristet)
Wir bieten

Professional Development

We’re strong believers in continual training and development for our people. After all, your success is our success.

  • Meets and refers demands of internal and external customers in timely manner
  • Prepares daily / weekly / monthly reports which are demanded by related units and customer
  • Transmits the operational information which come from Operation-Documentation-Sales Units to customer neatly and coordinately
  • Visits acquired and potential customers regularly in order to improve relationships
  • Takes actions for finding solutions about possible hitches rapidly and meeting customer expectations & satisfaction
  • Makes data entries on ERP system (SOFT) about customers which are under responsibility
  • Trade Vocational High School, preferable relevant Associate Degree or Bachelor Degree in logistics or transportation
  • Command of customs clearance and registrations- professional language
  • Experience in preferably documentation & customer services
  • Office programs user experience
  • Basic level language of English
  • Communication Skill
  • Service Oriented
  • Solution Oriented
  • Teamwork Skills
  • Practice and pro-active approach
  • Open for Improvement
  • Planning and follow up skills


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