File Initiation Coordinator II, Customs

Tasks & Responsibilities: • Organize and execute work following an established process to receive and audit receipt of shipment documents and notifications from various sources. • Validate account status (POA on file, credit check) or initiate account set-up. • Review commercial and shipping documents in order to organize specific identifiers and document types. Induct and index documents. • Utilize import systems to gather/validate, create shipment files, transfer data between systems and facilitate shipment payments when required. • Review transportation files to assure compliance (ISF filed on ocean files). • Research, communicate and resolve operational problems, utilizing system shipment notes to record actions. Work with other product groups on resolution as necessary. • Review and understand special shipment types (consolidated entry, CLF, carnets, section entries, etc.) taking special care to properly manage internal systems and compliance standards. • Review and manage special customer requirements as required. • Monitor and control files within shared email boxes, electronic workflow tool, brokerage, and transportation systems as required. • Support management of file initiation operations, ensuring timely processing and assignment of files to next team in the workflow • Other duties as assigned by management• Intermediate to advanced computer skills with working knowledge of MS Office Suite • Basic knowledge of accounting functions and relative information retrieval. • General customs brokerage/logistics industry knowledge helpful. • Knowledge of general freight forwarding terms and standards. • Strong interpersonal, analytical, problem-solving, communication and organizational skills required. • Ability to trouble-shoot and collaborate with different business units.